Customer Satisfaction

Dear Customer, First of all we wish to thank you for choosing Minox Srl and its Products. The purpose of this questionnaire is to ensure that our services and products will continue to improve and meet our customers’ needs. Please answer the questions below and provide us with any suggestions that you deem useful for the improvement of our service. We also inform you that the information you provide to us will be used in an aggregate and strictly anonymous form, and wish to thank you in advance for your valuable cooperation.

Commodity sector
Products purchased
Why did you choose Minox products?
Your opinion on our products and services
Indicate on a scale from 1 to 5 your opinion on the services and products provided
5=Excellent, 4=Good, 3=Adequate, 2=Inadequate, 1=Poor
General satisfaction
How do you rate the performance of Minox services and products in general?
Front Office
How do you rate the quality and response time of Minox staff?
Product quality
How do you rate the quality of Minox products?
Do you think you’ll buy Minox products in the future?
Quality, Delivery and Costs
Give priority to the following aspects (1 = very important, 3 = not very important)
If something went wrong, and we sincerely hope that is not the case, how was the problem solved?
5=Excellent, 4=Good, 3=Adequate, 2=Inadequate, 1=Poor
Ease of contact with Minox to report the complaint
Attention given to your complaint
Rapidity in solving the problem by Minox
Tools made available to report the complaint
Please use the space below for any other type of reports or suggestions aimed at improving the services we provide to our customers.

MINOX srl C.da Chianche ZI - Minervino Murge - BT +39 0883 69.43.04 - +39 0883 69.58.74 - Fax +39 0883 69.16.88 info@ilfustino.it